Resident Support Staff - Transitional Living Program

Work Hours: Sunday - Days, Mon, Tue, Fri - Evenings

General Purpose:

Responsible for assisting with matters pertaining to promoting a safe, nurturing, motivating environment where program participants can thrive independently and respectfully in an affirming community setting.

Provides direct support and guidance to residents in the transitional living program while meeting the physical, emotional, and developmental needs as a team member and collaborator of the resident’s support system.

• Helps provide a safe living environment through a trauma informed approach that stimulates a balance of independence, positive self-confidence, and promotes healthy conflict resolution skills.

• Prioritizes room and house checks at each house at the beginning and ending of the shift to ensure safety and security

• Provides transportation to and from goal-related activities, including work, school, and other goal related appointments

• Co-facilitate on-site and off-site groups, classes, and scheduled activities

Utilizes a Trust-Based Relational Intervention approach to help program participants learn effective problem-solving skills and daily living skills

• Recognize that residents will present with a history of trauma

• Ability to connect with residents & respond with compassion and awareness

• Knowledge & utilization of deescalation skills & strategies

• Provide opportunities for program participants to set goals and expectations for their individual living environment

• Develop a safe space in which each program participant plays an active role in providing constructive feedback in their participation experience

• Performs service delivery from a trauma informed, strengths-based perspective

Communicates effectively (oral, written, and verbally) with the staff and team to address any concerns and needs of program participants,

• Participates as a member of an Interdisciplinary team, which includes but is not limited to staffing, in-service training, emails, staff notes, communication, etc.

• Upholds the program requirements, community living expectations, and policy/procedures of the program

Manages the residential community living responsibilities including but not limited to resident community responsibilities, household maintenance, house meetings, cleaning responsibilities

• Property walk-through for safety, proper housekeeping, and to document maintenance needs

• Manage and oversee on-site and off-site volunteers, donors and other work group activities and received donations

• Facilitate Residential meetings as scheduled

• Emphasizes safety of the residents, cleanliness of both the environment and their bodies, and monitors to insure proper food preparation and clean up at all times while on duty.