Residential Associate Manager (55329)

POSITION SUMMARY:

The RA Manager helps ensure smooth and effective daily operations at PPRC. This role coordinates Resident Associate (RA) staff scheduling and provides direct supervision and guidance to the RA team. Working closely with leadership, this position supports consistent procedures, clear communication, and high-quality client care. Overall, the RA Manager plays a key role in maintaining an organized, supportive, and well-managed environment for both staff and clients.

DUTIES AND RESPONSIBILITIES:

• Provide direct supervision to the RA staff

• Manage RA staff scheduling, leave approval, payroll, timekeeping, training, performance evaluations and other tasks associated with direct supervision

• Train staff on company and program policies and procedures, daily shift expectations and EHR system use.

• Collaborate with Residential Manager, Office Manager and leadership teams to streamline workflows and resolve issues.

• Communicate updates, procedural changes, and operational needs to staff and leadership regularly.

• Ensure timely and accurate data collection and entry for shift notes, MAR, hourly checks, vitals collection and processing of intakes.

• Monitor data entry practices; act as a local resource and trainer for staff on correct procedures.

• Attend meetings regularly for information gathering to communicate back to RAs and ensure consistency across locations.

• Perform additional responsibilities as assigned to ensure smooth operations of the center.