Residential Compound Manager
Operational Supervision: Direct and manage all daily compound operations to ensure smooth and efficient workflow.
Tenant Relations: Professionally address resident requests and complaints to enhance living experience and resident satisfaction.
Facility & Maintenance Management: Directly oversee preventive and emergency maintenance (HVAC, plumbing, electrical, cleaning, and landscaping) in coordination with maintenance teams and contractors.
Safety & Security Management: Supervise security personnel, safety systems, and access control to ensure the safety and security of the compound and its residents in line with top standards.
Lease & Collections Administration: Track tenant leases, lease renewals, and coordinate move-in/move-out inspections with detailed condition documentation.
Budgeting & Procurement: Prepare and monitor the compound’s operational budget, ensuring cost control and managing vendor and contractor relations.
Team Leadership: Lead, direct, and develop field teams (security, maintenance, cleaning, reception) and conduct regular performance evaluations.
Skills
Education: Bachelor’s degree in Business Administration, Facility Management, Engineering, or a related field.
Experience: 5 to 8 years of proven experience in managing residential compounds, hotels, or real estate and facility management.
Languages: Fluent in both spoken and written English and Arabic.
Leadership & Personal Skills:
- Exceptional communication, customer service, and multicultural interpersonal skills.
- Strong problem-solving and emergency response capabilities.
- Excellent organizational, administrative, and time-management skills.
Computer Literacy: Proficient in MS Office Suite and property/facility management software (PMM / ERP).
Regulatory Knowledge: Deep understanding of occupational health and safety standards and facility management practices in Saudi Arabia.