Residential Maintenance Supervisor

POSITION SUMMARY
Under supervision of the Sr Property Director, the Residential Maintenance Supervisor will oversee all maintenance needs of FREE residential properties. This position is responsible for the direct supervision of the maintenance techs assigned to each site.
DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS

Provides direct supervision and management of day-to-day activities of a team of direct reports and communicates with the Sr Property Director as needed.
Leads in the identification and repair of potential equipment and safety issues at the residential sites.
Manages all repairs and maintenance of residential equipment, buildings, and grounds
Reviews maintenance work orders and assign maintenance personnel to complete all necessary orders; follows up with the assigned personnel as needed until the order is complete
Oversees contractors involved in daily projects as well as major capital projects to ensure scope of project is followed.
Designs, plans, executes, and monitors projects from initiation through completion to ensure scope, schedule, and budget objectives are met.
Ensures all bidding, procurement, and contract award processes follow established policies, procedures, and regulatory requirements throughout the full project life cycle.
Coordinates dates and times that meet the needs of contractors, inspectors and vendors without impacting day-to-day service delivery of the residential sites.
Ensures removal of leaves, snow, and ice and keep sidewalks clean and safe.
Supervises, trains, evaluates, and observes assigned staff
Interviews, hires, develops, and retains high quality staff.
Ensures careful vehicle fleet management, including maintenance, oversight, and accurate tracking of use.
Completes required weekly and/or monthly reporting accurately and on time.
Maintains and controls inventory of equipment, ensures budget adherence.
Ensures that all required documentation (paper and electronic) is completed /processed appropriately, in a timely manner, and meets quality and compliance thresholds.

Performs other duties as assigned.

Responsibilities of All FREE Employees

Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.

Complies fully with FREE’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
Meets all job requirements and stays in compliance.
Adheres to FREE’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.

Responsibilities of FREE Employees in Leadership/Management Positions:

Ensures compliance with FREE policies, procedures, and operating standards.
Implements a continuous quality improvement process for department services and administrative functions.
Assists in the development, implementation and administration of Human Resources policies and programs including compliance with Equal Employment Opportunities and Affirmative Action Programs.

Please note the above duties, responsibilities, and essential functions are a non-exhaustive list, and may be changed by FREE at any time, with or without notice to the employee.

QUALIFICATIONS

Education:

High school diploma or equivalent required.

Experience:

Minimum of five (5) years’ experience in janitorial/custodial or facilities maintenance required
Minimum of two (2) years of supervisory or management experience required

Specialized Training, Licenses, Certifications:

Certificate in a related maintenance field preferred

Knowledge, Skills, Competencies, and Abilities:

Knowledge of basic carpentry, wallboard repair, painting, plumbing, and electricity
Proficient with mobile technology, apps, adding photos, etc.
Some familiarity with spreadsheet and communication software
Strong leadership and staff management skills
Knowledge of commercial cleaning practices, equipment, and floor care including stripping, waxing, and polishing.
Ability to respond calmly and effectively to emergency situations
Strong scheduling and problem-solving skills
Effective interpersonal, organizational, and verbal and written communication skills
Ability to work across multiple sites and environments
Demonstrated ability to lead teams with flexibility and professionalism

Other Requirements:

Valid Driver License and satisfy criteria to be a driver for the organization required
Must be available during inclement weather and emergency situations to assist as needed

WORK ENVIRONMENT
This role is performed in-person with travel between FREE locations required.
PHYSICAL REQUIREMENTS

Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours).
Employee is required to effectively communicate both verbally and in writing.

Employee is required to operate standard office equipment such as computers, phones, photocopiers, fax and filing cabinets.
Employee might be required to lift/move light items.

Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE.