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Worcester County Developmental Center

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Residential Manager

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The Residential Manager (RM) supervises the Direct Support Professionals (DSP) that work in WCDC homes to ensure that clients in our Residential Program lead safe and meaningful lives. The ideal candidate will collaborate with WCDC residential team in the planning, decision making, facilitation of processes, procedures, and policies. Success in this position also requires a willingness to make decisions and exhibit sound and accurate judgement. This is an exempt position that reports directly to the Assistant Programs Director.


Essential Duties and Responsibilities:

  • Serve as the central point of contact between clients, client families, relevant partner service organizations and relevant WCDC departments to empower residents to lead rich and meaningful lives.
  • Perform on-site resident visits to make sure all WCDC residential properties are compliant with WCDC policies and COMAR regulations with regards to cleanliness, security, and safety.
  • Ensure WCDC residences are fully staffed per the ratios and client-specific needs stipulated in individual Person Centered Plans.
  • Participate in the interviewing, hiring, and training process for new residential staff members. Provide on-call support to staff members on a rotating basis.
  • Ensure all residential staff pass and maintain certifications in Med Tech, CPR, First Aid, Mandt, special needs training and other related training as required.
  • Monitor employee performance and attendance as required by WCDC policy to ensure timely and accurate payroll.
  • Ensure daily, weekly & monthly completion of requisite forms (online and paper where required) documenting services provided to ensure timely and accurate billing for services provided.
  • Review specified residential expenses monthly to assure WCDC residences come in at or under budget.
  • Other duties as assigned

Hours: Rotating monthly schedule to include weekends and participate in the on-call rotation. The duties and hours depend upon the needs of the program.


Rate of Pay: Commensurate based on experience

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