Residential Program Manager (Children's Mental Health)

Position Summary: At Yellowstone Boys and Girls Ranch, the Program Manager plays a key leadership role by guiding and supporting Mental Health Workers to ensure a safe, trauma-informed environment for youth. As a member of the Leadership Team, the Program Manager collaborates with other leaders to uphold the mission and values of the organization. This role is instrumental in driving progress toward the goals outlined in the strategic plan. Additionally, the Program Manager serves as a primary liaison with external agencies, community partners, and families, fostering strong relationships and effective communication.

Starting Salary Range: $2,087.70 - $2,349.72 per pay period. Salary reflects steps 1-5 of an 11-step pay schedule. The starting salary will be determined based on the applicant’s education and relevant experience.

Supervisory Responsibilities: The Program Manager provides leadership and supervision to Mental Health Workers and Lead Mental Health Workers, as outlined below:

1. Executes supervisory responsibilities in compliance with organizational policies and applicable laws.
2. Plans, directs, and assigns work duties, ensuring adherence to established schedules.
3. Oversee the recruitment, hiring, onboarding, and training of staff. Manages performance through evaluations, coaching, counseling, and corrective action when needed.
4. Ensure staff receive appropriate training and ongoing education. Schedules and leads regular staff meetings.
5. Effectively leads the team toward achieving goals, including recognizing performance, administering discipline, addressing concerns, and resolving issues.

Daily and Monthly Responsibilities:

1. Monitor and evaluate staff performance, providing feedback and guidance to ensure professional training, certification, and adherence to YBGR policies and treatment philosophy.
2. Maintain a safe and therapeutic environment that supports youth in achieving their treatment goals.
3. Provide crisis intervention and de-escalation as needed, both routinely and on-call.
4. Manage administrative duties including scheduling, supervision, budgeting, and other tasks as assigned.
5. Collaborate with the Lodge’s Treatment Team, ensuring timely and outcome-focused treatment documentation and implementation.
6. Build and maintain effective communication and relationships with youth families and external stakeholders.
7. Support agency-wide strategic goals by contributing to individual, departmental, and organizational outcomes. Actively participate in Performance Quality Improvement (PQI) initiatives.
8. Foster constructive and supportive interactions with colleagues across the organization.
9. Consistently model and uphold the mission and values of YBGR.
10. Comply with all organizational policies, systems, safety protocols, and procedures.
11. Proactively identify challenges and seek effective solutions.
12. Represent YBGR professionally in all external interactions.
13. Engage in monthly supervision and coaching sessions with the assigned supervisor.
14. Maintain cultural and socioeconomic awareness of the populations served.
15. Complete all required training relevant to the role and beneficial to YBGR.
16. Perform other duties as assigned.