Residential Service Technician
Posted Updated
We are seeking a Residential Service Technician in Raleigh, NC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.
What You’ll Do:
- Service and maintain residential security systems, ensuring timely and accurate troubleshooting
- Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
- Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
- Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently
What We’re Looking For:
- High school diploma or equivalent; technical training is a plus
- Strong sales skills with mechanical aptitude for troubleshooting and repairs
- Excellent communication, customer service, and a safety-first mindset
- Professional appearance and demeanor; alarm or telecom experience is a bonus
What’s In It For You:
- $60,000 to $80,000 average annual earnings (hourly training pay and 100% uncapped commission after training)
- Opportunities for advancement and long-term career mobility
- Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)
- Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance
As published by greenhouse · 7 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (1)
- Were you referred to CPI by a current employee and if so, please list his/her name below? optional
Pick from a list (6)
- Are you 18 years of age or older?
- Have you ever worked for CPI in the past?
- Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
- After a conditional offer of employment is made, one or more consumer and/or investigative consumer reports will be obtained from a consumer reporting agency and depending on the business unit or position for which you seek employment, a drug screen, and/or motor vehicle report may be required. Are you willing to submit to such a process?
- Are you able to provide proof that you are eligible to legally work in the United States?
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