Residential Services-Professional Manager

Supervised by: Director of Residential Services

Qualifications: A high school diploma or GED is required. Relevant experience or training with persons with developmental disabilities is required. A Missouri Class E chauffer’s license is required. Experience with person centered service plans and/or services is preferred.

Licenses, Certificates necessary to perform job:

• CPR/First Aid
• Nonviolent Crisis Interventions
• Level 1 Medication Aid Certification
• Tools of Choice
• Missouri Class E Chauffer’s License

Physical Requirements: (reasonable accommodation will be made if necessary)

• Ability to walk, stand, bend, stoop, kneel, and reach for extended periods throughout the workday
• Capability to lift, transfer, push, pull, or carry up to 50 pounds independently, and assist with heavier loads using proper equipment or team lifting techniques.
• Physical ability to safely assist individuals with mobility needs, including transfers to/from wheelchairs, vehicles, beds, and seating
• Ability to navigate stairs, uneven terrain, and other environmental barriers while supporting individuals as needed
• Sufficient strength, coordination, and stamina to perform personal care tasks (e.g., bathing, dressing, toileting assistance).
• Demonstrates fine and gross motor skills necessary for daily caregiving duties, documentation, and safe operation of equipment. Including, but not limited to the use of a telephone, iPad and/or laptop
• Ability to enter and exit vehicles frequently and assist passengers safely in various environments
• Ability to operate a motor vehicle safely for extended periods, including maintaining alertness and proper posture while driving
• Physical capability to perform CPR and emergency response procedures as required
• Ability to perform light maintenance tasks, such as cleaning and washing vehicles
• Adequate vision (with or without correction) to safely drive, monitor surroundings, and recognize changes in client condition.
• Adequate hearing to communicate effectively, respond to alarms or signals, and ensure client safety
• Ability to communicate clearly (verbally and in writing) for documentation and coordination of care
• Physical and mental ability to respond quickly in emergency or high-stress situations
• Ability to pass and comply with random drug and alcohol testing requirements to ensure safety-sensitive job performance

Pay: Hourly; non-exempt

Benefits: Health Insurance, Retirement Plan

Vacation: Level II

Hours: Flexible. Hours shall be scheduled at times needed to ensure proper supervision and PCSP implementation at the assigned residences. The Residential Services Professional Manager is required to be “on call” for emergencies by use of an emergency cell phone at designated times. All employees shall abide by ABiLITY policies as a condition of employment. This is not a contract for employment. This job description is not an employment contract. Employment is at will and may be terminated at any time by either party. ABiLITY reserves the right to modify duties and responsibilities at any time.

Summary of Duties: The Residential Services Professional Manager is responsible for the daily operation of assigned service sites. They ensure person-centered care, staff supervision, and strict compliance with Missouri Medicaid and Division of Developmental Disability standards. Key responsibilities include supervision of direct support professionals, managing schedules to ensure 24/7 coverage, conducting performance evaluations and providing ongoing coaching. Oversee the implementation of the PCSP to ensure individuals achieve their goals, build independent living skills and are active in their community for individuals requiring 24 hour care.