Residential Support Staff_ PRN_ Non-profit Emergency Shelter

Job Title: Residential Support Staff – My Friend’s House Shelter (MFH)

Hourly: Non-Exempt Status

Reports to: Residential Support Staff Supervisor/ Emergency Shelter Director

General Purpose:

Responsible for implementing the facility’s structured program and for providing an environment of consistent structure, guidance and nurturance in the shelter.

Essential Functions:

• Participates as a member of the Interdisciplinary Team to meet the physical, emotional, and social needs of the children, as outlined in each child’s plan of service
• Have a working knowledge of Trust-Based Relational Intervention, Trauma Informed Care, Normalcy, Compassion Fatigue & Self-Care
• Helps provide a living style that is growth producing and which stimulates self-confidence, trust, and love of people
• Remains attentive to the physical, emotional, and academic growth of the children under their supervision
• Provides continual recognition of children’s strengths and gradual succesess
• Utilizes the therapeutic approach to improve children’s self-image, learn effective problem solving skills and daily living skills
• Be familiar with and complete intake process:
• Maintain paperwork
• Prepare hygiene boxes/welcome baskets
• Provide nutrition
• Provide clothing if needed
• Monitor children’s behaviors and location throughout the whole shift by using a 15-minute check system
• Prepare and adhere to safety plans of children
• Potentially handle high pressure situations, such as, but not limited to: self-harming behavior, runaways, police/ambulance matters, etc.
• Utilize a trauma-informed approach to improve children’s self-worth, learn effective problem-solving skills and self-regulation skills
• Provide all basic needs to children such as, but not limited to, bathing, changing diapers, preparing meals, medical care, transportation, etc.
• Perform daily cleaning responsibilities of children’s living quarters, including laundry, backyard area
• Communicates information through various means to the other Residential Support Staff regarding issues that may impact their shifts while working with the children
• Work collaboratively with case managers
• Supervises, coordinates and participates children’s activities, behaviors and locations
• Administration of prescription medication
• Reports needed house repairs to Operations Coordinator
• Participates in training and maintains training requirements to develop and enhance skills
• Maintains medical records, daily report sheets and incident reports as necessary
• Performs other assignments and duties as requested

Qualifications/Basic Job Requirements:

• High School Degree or equivalent is required. Some college or college degree is preferred.
• The ability to effectively work and communicate (oral and written) with individuals from culturally diverse backgrounds.
• Strong organization and time management skills and ability to multitask in a fast-paced and changing environment.
• Minimum of one year of experience working with children in a therapeutic/residential setting or related experience.
• Knowledge of issues related to youth/young adult homelessness, abuse and neglect, life skills, child and adolescent development.
• CPR certification must be current or obtained within 30 days of hire. Willingness to take first aid training and de-escalation training.
• Must submit to pre-employment drug screen as well as random drug screens when directed.
• Have a required of TB testing showing employee is free of contagious TB.
• Submit to a criminal background check, FBI background check, and DFPS background check as required by regulatory agencies.
• Valid driver's license and auto insurance.
• At least age 21 or older
• Ability to establish and maintain effective work relationships with other employees and the public.
• This position is funded through state and federal grants and is subject to termination if funding ceases.