Resort Security Officer - Overnight / 3rd Shift | Full-Time

Lake Lawn Resort is seeking a dependable and professional Full-Time Resort Security Officer – Overnight / 3rd Shift to help ensure the safety, security, and well-being of our guests, team members, and resort property. This role is responsible for conducting security patrols, responding to incidents, enforcing safety procedures, and maintaining a secure environment throughout the resort during overnight hours. Ideal candidates are observant, customer-service oriented, and capable of remaining calm in emergency situations.

Position Details

• Job Title: Resort Security Officer – Overnight / 3rd Shift
• Employment Type: Full-Time
• Shift: 3rd Shift / Overnight
• Department: Security / Resort Operations
• Location: Delavan, Wisconsin

What You’ll Do

• Patrol resort buildings, guest areas, parking lots, grounds, and recreational facilities to ensure a safe and secure environment.
• Conduct routine inspections of banquet rooms, ballrooms, meeting spaces, guest areas, and resort facilities.
• Monitor for suspicious activity, safety hazards, unauthorized access, and property damage.
• Maintain radio communication with resort departments and management as needed.
• Respond promptly and professionally to guest concerns, complaints, and service requests.
• Assist guests and employees during emergencies, incidents, medical situations, and other security-related events.
• Secure resort entrances, exits, meeting rooms, and other designated areas during overnight hours.
• Enforce resort policies, safety regulations, and security procedures.
• Complete detailed Daily Activity Reports and security logs.
• Prepare accurate incident reports involving injuries, accidents, thefts, disturbances, property damage, or other occurrences.
• Notify management and emergency responders when necessary.
• Assist with emergency response procedures including evacuations, severe weather events, medical emergencies, fire alarms, and other critical situations.
• Help protect resort assets, facilities, guests, and employees through proactive security practices.
• Provide exceptional guest service while maintaining a visible security presence throughout the property.