Resource & Programme PMO - Contract

Key Responsibilities

• Manage end-to-end resource planning, capacity management, and workforce forecasting across programme workstreams.

• Coordinate resource demand submissions, backfills, onboarding, offboarding, and staffing activities.

• Facilitate resource governance processes and ensure compliance with approved staffing and demand management procedures.

• Partner with delivery leads to identify upcoming workforce requirements, resource risks, dependencies, and capacity gaps.

• Maintain workforce trackers, demand pipelines, resource plans, staffing dashboards, and project reporting artefacts.

• Support financial assessments, resource forecasting, and workforce reporting to facilitate resource decision-making.

• Prepare programme reports, metrics, presentations, and executive materials for leadership meetings and governance forums.

• Coordinate and manage programme meetings, including leadership forums, team lead meetings, governance reviews, and working group sessions.

• Drive meeting governance activities including agenda preparation, action item tracking, decision logging, meeting minutes, and follow-up coordination.

• Monitor delivery progress across workstreams and support tracking of key milestones, risks, issues, dependencies, and action plans.

• Work closely with delivery managers and workstream leads to ensure timely follow-up and closure of project deliverables and commitments.

• Act as the primary coordination point between project teams, HR, recruitment, resource management teams, and delivery stakeholders for approved staffing requirements.

• Drive continuous improvement initiatives to enhance resource management processes, reporting, governance, and workforce visibility.

Preferred Skills & Experience

• Experience in PMO, workforce planning, resource management, programme operations, project coordination, or related functions.

• Experience supporting large-scale technology, healthcare, digital, or transformation programmes.

• Good communication and coordination skills with the ability to work effectively across delivery teams and support functions.

• Experience in meeting governance, action tracking, project reporting, and executive communications.

• Proficiency in Excel and PowerPoint with the ability to analyse data and prepare reports and presentations.

• Experience in resource planning, capacity management, demand tracking, workforce reporting, and project governance.

• Experience with Power BI, SharePoint, Power Automate, or other reporting and collaboration tools is advantageous.