Restaurant Assistant Duty Manager
Requirements
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Grade 12 or equivalent qualification
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Bilingual communication ability
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2–3 years experience in a restaurant management or supervisory role within a reputable hospitality environment
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Comfortable interacting with high-end or discerning clientele
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Strong knowledge of food and beverage service, including dietary requirements, bar service, and wine varietals
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Demonstrated team leadership and staff training capabilities
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Professional appearance with a strong guest service orientation
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Ability to quickly become familiar with the menu and operational procedures
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Availability to work hospitality hours, including evenings, weekends, and public holidays
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Strong interpersonal and communication skills
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Ability to maintain professional relationships across departments
Key Responsibilities
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Engage with guests throughout service by maintaining a visible presence in the restaurant, monitoring service standards, and responding to guest needs and feedback
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Support the training, development, and performance management of restaurant staff
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Communicate relevant information effectively to the team, management, and guests
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Coordinate communication between front-of-house and kitchen teams to ensure seamless service
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Assist with staff scheduling and oversee stock flow within the restaurant
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Perform daily cash-ups and liaise with relevant departments or suppliers when required
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Ensure compliance with health, safety, and hygiene standards
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Handle general administrative duties including record keeping, ordering staff uniforms, responding to emails, engaging with guests, and meeting with suppliers when necessary