Restaurant & Bar Team Member
Description
This is a great opportunity to take the first steps in your hospitality career and work as our Restaurant and Bar Team Member at Theobalds Hotel, part of Surya Hotels. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.
The Ridings Restaurant & Rooms offers a charming blend of rustic elegance and modern comfort, creating a warm and inviting atmosphere for both dining and relaxation. The restaurant, featuring authentic wooden beams and contemporary design, provides a cosy yet sophisticated setting for a memorable meal. Across the site, we offer 65 stylish guest rooms that combine classic character with modern amenities, ensuring a refined and restful stay.
Set amidst 55 acres, The Ridings is located within the grounds of a Grade II Listed Georgian mansion house. The mansion house itself is currently undergoing restoration as part of a two-year project, which will add to the estate’s unique charm.
To be a successful Restaurant and Bar Team Member we're looking for someone who:
- Has a positive, can‑do attitude towards customers and other team.
- A genuine enthusiasm for learning about all things food and drink — including spirits, wines, cocktails, and delivering the “perfect serve”.
- A willingness to understand different food styles and service standards, learn the menus, and confidently explain dishes to customers.
- Strong communication skills and enjoyment of interacting with guests in a lively, fast‑paced environment.
- The ability to deliver great service — taking orders, serving food and drink, processing payments, and ensuring every guest has an excellent experience.
- Commitment to meeting site service standards and working effectively as part of the team.
- A developing or good understanding of preparing coffees and serving alcohol and wine in both bar and restaurant settings.
- Availability to work opening and closing shifts, including weekends and bank holidays on a pro‑rata basis.
- A willingness to continue your development through in‑house and external training sessions.
Now you know what we are looking for in a Restaurant and Bar Team Member below is what we offer you:
What we can offer you:
- Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
- Stream – we offer the ability to access your wages as you earn them, or save as you earn too!
- Discounts up to 50% on meals and stays across the whole group around the UK
- Development programmes to support you grow into a “Hospitality Superstar” with clear progression pathways, internal promotions and access to apprenticeships.
- Bike to work scheme
- Bus saving scheme
- Flexible working hours
- Inclusion in tronc scheme - tips!
- Free on-site parking
- AE pension
- Company Events
As a Company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!