RESTAURANT CAPTAIN
Summary
Leads the front-of-house team at a lifestyle café, ensuring top-tier guest service, staff training, and smooth daily operations in a fast-paced hospitality setting.
Key Responsibilities
- Lead and supervise the front-of-house team during daily operations.
- Ensure exceptional guest service and handle customer feedback professionally.
- Support the Restaurant Manager in overseeing daily restaurant operations.
- Coordinate with the kitchen to ensure efficient and seamless service.
- Train, coach, and motivate service staff to maintain consistent service standards.
- Assist with staff scheduling, opening and closing procedures, and shift management.
- Monitor cleanliness, presentation, and compliance with food safety and hygiene standards.
- Support inventory control, ordering of front-of-house supplies, and cost management.
- Resolve operational issues promptly to ensure an outstanding guest experience.
- Foster a positive, collaborative, and professional working environment.
Requirements
- Minimum 1-2 years of experience in a supervisory role within the F&B industry.
- Strong leadership, communication, and interpersonal skills.
- Passionate about hospitality and delivering excellent customer experiences.
- Able to thrive in a fast-paced environment and lead by example.
- Organized, responsible, and proactive with strong problem-solving skills.
- Experience in café or full-service restaurant operations is an advantage.
What We Offer
- Competitive salary and performance incentives.
- Staff meals and employee benefits.
- Career development and advancement opportunities.
- A supportive and dynamic team environment.
- The opportunity to grow with an exciting new lifestyle café concept.
If you're passionate about hospitality and aspire to grow into a restaurant management role, we'd love to hear from you.