Restaurant Floor Manager

We are now accepting applications for the following position:

RESTAURANT FLOOR MANAGER

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RESPONSIBILITIES INCLUDE:

• Lead, motivate, and develop the restaurant front-of-house team to consistently deliver exceptional service.
• Oversee daily restaurant operations, ensuring efficient service flow and adherence to luxury hospitality standards.
• Serve as a visible presence on the floor, actively engaging with guests and anticipating their needs.
• Manage reservations, seating strategies, guest relations, and service recovery efforts.
• Monitor and maintain the highest standards of presentation, cleanliness, and brand consistency.
• Collaborate closely with culinary, beverage, and hotel operations teams to ensure a seamless guest experience.
• Support recruitment, onboarding, coaching, and performance management initiatives.
• Ensure compliance with company policies, food safety regulations, and health and safety standards.
• Contribute to revenue growth through effective floor management, sales awareness, and guest engagement.

QUALIFICATIONS:

• Minimum 3 years of management experience within a luxury restaurant, hotel, or resort environment.
• Strong knowledge of fine dining service standards and guest experience management.
• Proven leadership ability with experience developing high-performing teams.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Highly organized with the ability to perform under pressure while maintaining exceptional attention to detail.
• Demonstrated commitment to professionalism, discretion, and service excellence.
• Food safety certification and familiarity with restaurant POS systems preferred

Salary: USD$55,000.00 - USD$75,000.00 per annum

Benefits: In accordance with Cayman Islands law

Location: Grand Cayman

Employment Type: Full-Time