Restaurant Floor Manager - Sailing Center

Cleveland Metroparks is seeking a Restaurant Floor Manager to serve as part of the opening team at the new Patrick S. Parker Community Sailing Center at E. 55th Street Marina. The Floor Manager plays a central role in creating an exceptional dining experience for every guest. This position oversees daily front-of-house operations, ensuring servers, hosts, and bussers are well-trained, knowledgeable, punctual, and prepared to deliver outstanding service. A successful Floor Manager brings a personable and positive attitude to the team, demonstrates strong accountability, and adapts seamlessly to the fast-paced, ever-changing restaurant environment.

Key Responsibilities:

• Hire, supervise, train, schedule, and evaluate front‑of‑house seasonal staff; provide constructive feedback to support growth and ensure alignment with policies.
• Ensure a positive guest experience, resolve concerns, answer questions, and support event promotion.
• Oversee daily service operations, ensuring proper guest greeting, order accuracy, staff appearance, and completion of side work.
• Provide hands‑on support on the dining room floor, including expo duties, running food, bussing tables, delivering drinks, and seating guests.
• Perform administrative tasks such as running reports, managing cash‑outs and deposits, maintaining petty cash, processing invoices, and updating Micros system data.
• Assist the General Manager with operational needs and special projects.
• Support event and party planning, including menu coordination, seating arrangements, scheduling, and staffing.