RESTAURANT HOST
Camp Richardson Hospitality LLC offers employees the opportunity to work in an iconic location on the shores of beautiful South Lake Tahoe. This historic resort is more than a workplace; it's a community and that's what we're all about. We hope that you'll join us in creating a treasured and unforgettable work experience while enhancing your skills and growing in the direction of your dreams.
Title: Restaurant Host
Location: The Grove
Reports To: Restaurant Manager
Pay Rate: $16.90 plus tips
Housing: No housing provided
Title: Restaurant Host
Location: The Grove
Reports To: Restaurant Manager
Pay Rate: $16.90 plus tips
Housing: No housing provided
Summary of Position
Responsible for greeting and seating guests and processing payments in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.
Responsibilities
- Greet all guests as they enter the restaurant in a professional and timely manner
- Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
- Handle all customer questions and complaints in a positive and proactive manner
- Possess thorough knowledge of restaurant and bar menu promotions and specials
- Proficiency with cash handling and credit card transactions
- Promote teamwork by assisting Servers and Busser/Runners in dining area when needed
- Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable
Position Requirements
- Provide excellent customer service to meet and exceed customer expectations
- Present a positive image of the company in an upbeat, professional manner
- Ability to work a variety of day, night, weekend and holiday shifts
- Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles
- Ability to stand for long periods of time
- Ability to lift 25-50 lbs occasionally
- Obtain California Food Handler Certification within 1 month of employment
- Works well under pressure
- Ability to problem solve and handle customer issues
Education and Experience
- Education: High School Diploma or equivalent
- Experience: Minimum (6) months in a restaurant establishment
Company Benefits:
- 401K plan for seasonal and year-round employees, with company matching after 1 year
- 56 hours of paid sick time which can also be used as PTO
- Medical, Vision, Dental, Pet Insurance for year-round employees
- Employee parking on site
- Competitive pay rates
- Employee Assistance Program
- Returning seasonal job offers
- 50% discount off hotel rooms & camp site (based on occupancy and GM approval)
- 50% discount off retail merchandise (including jewelry)
- 25% off Deli & Convenience
- 50% off meals for a family of four for a special occasion (excludes alcoholic beverages)
- Site 50% discounted meals while on the clock
- Working for ExplorUS which allows ability to transfer to other locations throughout the US
Our Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.