RESTAURANT IN CHARGE / 2nd IN CHARGE (NEW BRAND)

DUTIES ANDRESPONSIBILITIES

• Oversee daily restaurant operations to ensure smooth service
• Lead, train, and manage outlet staff performance
• Achieve sales targets and manage store profitability
• Ensure compliance with SOPs, food safety, hygiene standards and relevant regulations
• Manage inventory, ordering, and cost control
• Handle customer feedback, complaints, and service recovery
• Prepare staff schedules and manage manpower planning
• Monitor product quality and service consistency
• Conduct regular training and performance evaluations
• Report operational performance to Area/Operations Manager
• Perform any other duties assigned by Management