Restaurant Manager

Purpose: As Restaurant Manager, you are the driving force behind the restaurant’s success. Leading from the front to deliver outstanding dining experiences, building a high-performing team, and ensuring seamless operations. You’ll balance service excellence with commercial outcomes, creating a vibrant, guest-focused environment that reflects the brand. Location: Sydney, NSW 2000
Contract Type: Permanent Full Time
Salary: $90,000 plus superannuation Primary Responsibilities:

Ensure Team Members greet guests and escorts them to tables

Schedules dining reservations

Trains and monitors Food and Beverage Attendants and ensures service standards are met

Ensures accurate recording and verification of Team Member time records

Manages all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required

Ensures that approved service sequences and standards are established and maintained at all times

Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet

Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float

Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet

Promptly reports any maintenance work required to the Manager and or maintenance department

Maintains all outlet stock levels

Conducts daily briefings

Completes the Restaurant daily log book

Develops training plans and conducts on and off the job training sessions for all outlet Team Members

Attends all scheduled food and beverage and other relevant meetings when required

Monitors outlets manpower, payroll budget, control costs and maximise profitability

Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming

Punctual, efficient, and courteous at all times with guests and fellow Team Members alike

Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule

Handles all guest complaints immediately, courteously and satisfactorily

Ensures all guests are greeted & escorted to their allocated tables when possible

Assists with conducting performance appraisals of subordinates as instructed

Other duties as may be prescribed from time to time due to operational needs

Skills and Experience:

A strong communicator with well-developed stakeholder management

Relevant Diploma in Hospitality Management / Hospitality, or 3 years of relevant experience.

The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure

The possession of a valid RSA

5-star hotel background as a Supervisor/Manager in a food service field

Someone who is exceptionally organised, with the ability to prioritise in order to meet allocated timelines and budgets

The ability to remain calm when under pressure

The ability to work a flexible roster including mornings, evenings, weekends and public holidays