Restaurant Manager | InterContinental Halong Bay Resort

Key Responsibilities:

Ensure the highest standards of quality in the presentation, supervision, and control of food and beverage service in the All-Day Dining Restaurant.

Build and maintain a strong, efficient, and motivated team by fostering a culture of loyalty, trust, and pride in work, with the goal of delivering exceptional service.

Act as a role model for team members by offering sound advice, guidance, and support to boost morale and performance.

Support and follow up on tasks assigned by the F&B Office, as appropriate.

Continuously seek opportunities to innovate and implement effective solutions that improve the working environment and drive higher performance.

Required Skills

Commitment: Demonstrates dedication to completing tasks thoroughly and responsibly. Ensures all duties are completed or properly handed over before ending the shift.

Growth Mindset: Embraces continuous learning and development. Willingly accepts feedback, learns from challenges, and seeks opportunities to improve.

Ambition: Displays enthusiasm for personal and professional growth, striving to become a true InterContinental brand ambassador.

Proactive Attitude: Anticipates guest needs and daily operational requirements with initiative and motivation.

Product Knowledge: Maintains in-depth knowledge of all offerings and actively supports the development of team members’ knowledge.

Consistency: Ensures high and consistent service standards are maintained across all operations in line with resort expectations.

Leadership: Leads by example, motivating and guiding the team while fostering a positive environment for growth and development.

Team Player: Collaborates effectively with others, working toward shared goals and understanding the importance of teamwork in achieving success.

Qualifications

Diploma in Hotel Management, Food & Beverage, or a related field.

Experience

Minimum of 4 years of relevant experience, including supervisory responsibilities, or an equivalent combination of education and experience.