RESTAURANT MANAGER

• Ensure that an impeccable customer experience for all guests is maintained

• Ensure smooth execution of restaurant service

• Ensure team members are well versed in company’s SOPs, and knowledge of the restaurant’s brand
positioning

• Build a cohesive work environment for all team members and assist to resolve any issues between team
members

• Familiar with POS and reservations software systems

• Perform opening and closing duties for the restaurant where required.

• Address customer needs, comments and complaints

• Ensure items/dishes are well stocked and display cases are attractive and clean

• Ensure that workstations are set up before the shift commences

• Maintain cleanliness and housekeeping of the restaurant

• Strictly abide with health and sanitation regulations

• Manage costing, procurement, staffing and etc