Restaurant Manager

Do you want to be part of the McDonald's family?

We are looking for a Manager profile to lead business management, people management, and operational management in one of our McDonald's restaurants in alignment with the company's mission, strategy, vision, and values.

What are we looking for?

• Education: Higher Vocational Training and/or University Degree in Business Administration, Law, Labor Relations, Psychology, and/or similar studies.
• Experience: At least 4 years of experience as a Business Manager, preferably related to the hospitality sector.
• Experience as a Manager at Arcos Dorados is valued.
• Experience at McDonald's worldwide is valued.
• Proficiency in data analysis tools.
• Ability to work with P&L control and oriented towards KPIs.
• Ability to lead teams of 50 people and communicate effectively.
• People who defend the company's values in: Quality; Customer Service; and Cleanliness.
• Ability to work in a team, organization, and problem-solving will be valued.

People management

• Lead and manage the restaurant team for the management and achievement of objectives.
• Know, enforce, and educate employees and supervisors on appropriate personnel policies, labor laws, and safety.
• Lead the progress and training of employees.
• Plan and conduct leadership in meetings.
• Supervise and review employee performance based on objective evaluation.

Business management

• Control of all P&L lines, e.g.: food cost, labor,
  PAC, etc.
• Planning and control of staff schedules.
• Ensure and supervise that the Safety Protocol is respected.
• Ensure that all daily document management, weekly inventories, and
  other reports are completed correctly and delivered on time
• Manage and lead Human Resources policies in the restaurant to guarantee Employer Branding

Operations management

• Maintain high quality standards for raw and finished products,
  speed and quality of service, cleanliness, and sanitization.
• Measure external customer satisfaction and execute a plan to improve satisfaction with their experience and loyalty to McDonald's.
• Develop and execute local and national promotions that help boost sales and GCs.
• Develop and execute local marketing plans to maximize and boost sales within the community.
• Implement new products and procedures.

These are the advantages of working with us

• The opportunity to belong to and live the project of a great multinational like McDonald's.
• Competitive salary.
• Permanent full-time employment contract.
• Intensive schedules with rotating breaks.
• Training provided by the company.
• And much more!

Do you see yourself reflected in this role? McDonald's is waiting for you.

Requirements

• Schedule flexibility: Availability to work Monday to Sunday. You work 5 days and have 2 rotating days off. Rotating morning and afternoon shifts.
• Immediate availability.