Restaurant Manager (New Concept)
We are not just another café—we are a vibrant, local street-style dining experience. Our people, our food, and our atmosphere define who we are, creating moments that guests remember long after they leave.
We are looking for a Restaurant Manager who lives and breathes hospitality—someone who thrives in the buzz of service, leads confidently from the front, and knows how to turn great dining into truly unforgettable experiences. If you enjoy building teams, delighting guests, and being part of something fresh and exciting, we would love to meet you.
Key Responsibilities
Operations & Service Management
Lead front-of-house operations, ensuring smooth, efficient, and high-quality service.
Maintain a strong presence on the floor, engaging with guests and enhancing their overall experience.
Collaborate closely with the kitchen team to ensure seamless communication and consistent food quality.
Manage guest feedback professionally, resolving issues and maintaining high service standards.
Team Leadership
Plan staff rosters, conduct daily briefings, and ensure team alignment and productivity.
Recruit, train, and develop team members to build a motivated and high-performing team.
Conduct performance reviews and support ongoing staff development.
Financial & Operational Performance
Drive performance through KPIs, focusing on sales growth, operational efficiency, and customer satisfaction.
Monitor budgets, control costs, and minimise operational waste.
Prepare and analyse reports on sales and operational performance.
Compliance & Brand Standards
Ensure full compliance with health, safety, and sanitation regulations.
Uphold company policies and service standards while maintaining the Tembusu brand identity.
Support marketing initiatives, including events and community engagement.