Restaurant Manager on Duty

Welcome to Haley & Bear, a restaurant and bar concept inspired by the heartwarming friendship between a child and their loyal canine companion. Drawing from beloved literary classics like Old Yeller and Where the Red Fern Grows, Haley & Bear radiates charm and nostalgia, echoing the deep bond shared between Haley and her beloved dog, Bear.

Join our team as an AM Manager on Duty

Shift: Morning Thursday - Sunday

Evening Wed - Saturday

The Manager on Duty (MOD) is responsible for overseeing the daily operations of the restaurant during assigned shifts. This role ensures exceptional service, food quality, cleanliness, and team performance in alignment with company standards. The MOD leads by example, resolves guest issues promptly, supports team members, and ensures that every shift runs smoothly and efficiently.

Essential Duties and Responsibilities

• Supervise front-of-house and/or back-of-house operations during assigned shifts.
• Ensure excellent guest service by addressing complaints, managing wait times, and resolving issues in a professional manner.
• Maintain cleanliness, organization, and proper food safety standards throughout the restaurant.
• Monitor staff performance, provide direction, and support team morale.
• Oversee cash handling procedures, including end-of-day reports, drawer counts, and deposits.
• Communicate with kitchen and service teams to ensure accurate and timely food delivery.
• Ensure adherence to all health, safety, and sanitation regulations.
• Support new hire training and ongoing development of team members.
• Act as the point of contact in the absence of the General Manager or AGM.

Additional Duties

• Participate in ongoing education and training
• Attend team/department meetings
• Other duties as assigned