RESTAURANT MANAGER

Responsibilities

· Coordinate dailyFront of the House and Back of the House restaurant operations

· Deliver superiorservice and maximize customer satisfaction

· Respondefficiently and accurately to customer complaints

· Regularly reviewproduct quality and research new vendors

· Organize andsupervise shifts

· Appraise staffperformance and provide feedback to improve productivity

· Estimate futureneeds for goods, kitchen utensils and cleaning products

· Ensure compliancewith sanitation and safety regulations

· Managerestaurant’s good image and suggest ways to improve it

· Controloperational costs and identify measures to cut waste

· Create detailedreports on weekly, monthly and annual revenues and expenses

· Promote the brandin the local community through word-of-mouth and restaurant events

· Recommend ways toreach a broader audience (e.g. discounts and social media ads)

· Train new andcurrent employees on proper customer service practices

· Implementpolicies and protocols that will maintain future restaurant operations

· Proven workexperience as a Restaurant Manager, Restaurant General Manager

· Proven customerservice experience as a manager

· Extensive foodand beverage (F&B) knowledge, with ability to remember and recallingredients and dishes to inform customers and wait staff

· Familiarity withrestaurant management software, like OpenTable and PeachWorks

· Strongleadership, motivational and people skills

· Acute financialmanagement skills