RESTAURANT MANAGER

Job Summary

Plan, lead, and oversee restaurant operations to ensure compliance, quality service, and efficient workflow. Manage staff training, supplier relations, stock levels, hygiene standards, customer satisfaction, reporting, and financial controls to drive smooth restaurant performance.

Responsibilities

• Plan and delegate work duties to staff to ensure compliance with restaurant business standards
• Lead and oversee staff to maintain smooth restaurant operations
• Train new employees based on their abilities and skills to enhance team performance
• Maintain strong relationships with suppliers and vendors to ensure timely procurement
• Inspect food and beverage stock levels and restock promptly to avoid shortages
• Conduct kitchen inspections to ensure proper hygiene and safety standards are upheld
• Monitor guest satisfaction by ensuring high-quality food service delivery
• Resolve customer complaints professionally to maintain positive guest experiences
• Prepare daily operational reports and present findings to higher management
• Manage outstanding bills and cash flow to maintain financial accuracy and control

Preferred competencies and qualifications

• Bachelor's degree in Business Management or Hospitality related field
• Prior work experience as a Restaurant Manager or similar hospitality role
• Professional certification as a Certified Restaurant Manager (advantageous)
• Demonstrated leadership skills in previous roles
• Ability to maintain a positive work environment
• Excellent verbal and written communication skills
• Strong sales skills
• Customer-oriented approach with effective problem-solving skills