restaurant manager

Weekends off for our Restaurant Manager

Attractive bonus package

Job Summary

Coordinate and lead restaurant operations to deliver exceptional customer service, optimize profitability, and maintain high standards of quality and compliance in a dynamic F&B environment.

Responsibilities

• Coordinate daily Front of the House and Back of the House operations to ensure seamless restaurant functioning
• Deliver superior customer service to maximize guest satisfaction and loyalty
• Respond efficiently and accurately to customer complaints to resolve issues promptly
• Lead, train, and motivate team members to improve guest satisfaction, operational efficiency, and productivity
• Regularly review product quality and research new vendors to maintain high standards
• Organize and supervise staff shifts to ensure adequate coverage and smooth operations
• Manage restaurant P&L by optimizing profits and controlling operational costs, including labor and cost of goods
• Oversee storage supplies to ensure availability and smooth restaurant operation
• Appraise staff performance and provide constructive feedback to enhance productivity
• Estimate future needs for goods, kitchen utensils, and cleaning products to maintain inventory levels
• Manage and enhance the restaurant’s public image through proactive brand promotion
• Create detailed reports on weekly, monthly, and annual revenues and expenses for management review
• Promote the brand locally through word-of-mouth and restaurant events to increase customer base
• Recommend marketing strategies such as discounts and social media ads to reach broader audiences
• Train new and current employees on customer service best practices to maintain service quality
• Implement policies and protocols to sustain efficient future restaurant operations
• Monitor inventory usage to minimize wastage and ensure resource efficiency
• Maintain high standards of personal hygiene and appearance at all times
• Ensure compliance with Company Standard Operating Procedures (SOP), cleanliness, sanitation, and licensing requirements including liquor licenses
• Attend promptly to necessary repairs within the restaurant to maintain operational standards
• Perform any other ad hoc duties as assigned by the Company

Required competencies and certifications

• Minimum 3 years of working experience in the F&B industry
• Proven supervisory skills including accountability, organizing, and planning
• Ability to control costs and use resources efficiently and productively
• Capability to train, manage, motivate, and inspire a team
• Strong leadership, communication skills, and ability to influence others
• Ability to work under pressure in a fast-paced, dynamic, and challenging environment
• Flexibility to work split shifts, weekends, and public holidays
• Customer-oriented with a service-focused, responsible, and positive working attitude

Other Information

Interested applicants please Whatsapp 81219516 Adeline. Thank you