Restaurant Operations Executive

ATTENTION independent free spirits who thrive on friendship, community and new experiences!

M Social Singapore is characteristically scouting for the curious, the explorers and the ones who dare to dream. We seek sanguine individuals who are expressive with a touch of creativity. Leave the stiff handshakes behind. Let’s make some memories together. Join our M Socialite movement.

Wait no further, M Social Casting Call – Restaurant Operations Executive is now open!

The role reports to the Cluster F&B Manager and YOU are responsible for the following:

• Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Guests are conversed with in relation to the food and beverage products
• Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
• Promoting and selling cocktails to guests
• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Establishes and maintains effective employee working relationships
• Attends and participates in daily briefings and other meetings as scheduled
• Attends and participates in training sessions as scheduled
• Carries out effective service by ensuring:

- Guests are greeted and seated

- Daily specials are explained and upsold

- Food orders are processed accurately

- Trays and tray jacks are effectively used

- Food orders are taken quickly

- Payment methods are handled accurately

- Working areas are cleaned and re-set quickly

- Bar is clean

• Carries out effective beverage service by ensuring:

- Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations

- Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine

- Making and presenting cocktails

- Coffee and tea is served hot and in accordance with standards

So what’s the requirements?

• Good Interpersonal and Communication skills
• Team player in a diverse work environment
• Great attention to details
• Proactive approach towards guests
• Proficient time-management skills
• Procifient with maintaining solid customer base
• Available to work shifts, extended hours, over weekends and holidays
• Be fun and outgoing!

Time and tide wait for no man, hurry send in your application NOW!

We apologise that only shortlisted applicants will be notified.