Restaurant Operations Manager (Hourly Manager) in City of London

Job DescriptionJoin Our Team at Raising Cane’s Chicken Fingers!

Initial Hiring Pay Range: £17+/hour + bonus scheme

At Raising Cane’s Chicken Fingers®, we’re all about serving up the most craveable chicken finger meals – it’s our One Love! With a fantastic Crew and a vibrant Culture, we embrace a Work Hard. Have Fun. philosophy. As the fastest-growing chicken concept, we’re on track to become a Top 10 Restaurant Brand in the United States. Every Crewmember plays a vital role in our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Why You’ll Love Working Here

Benefits for Full-time Restaurant Managers:

• Medical Cover
• Competitive Pension
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

• Bi-Weekly Pay
• Competitive pay + monthly bonus
• 28 paid Holidays a year**
• Early closure for company events
• Casual Work Attire
• Employee Discount Programs

Your Role at Raising Cane’s

As an Operations Manager (OM), you will support the Restaurant Leader in driving operational excellence and upholding Raising Cane’s standards and culture across all areas of Restaurant operations.

Your Impact and Responsibilities

• Key Responsibilities:
  • Execute Restaurant operations functions
  • Act as manager on duty, opening and closing the Restaurant
  • Manage cash handling and ensure accountability

• General Duties:
  • Enforce Raising Cane’s policies and standards
  • Execute shift management while meeting operations and safety standards
  • Utilize required tools, forms, and logs to support shift execution and document results
  • Deploy Crewmembers effectively during shifts
  • Provide exemplary customer service
  • Utilize the reward and recognition program for Crewmembers
  • Authorize employee functions requiring manager approval (e.g., discounts, promotions)
  • Ensure cleanliness and good working order of the Restaurant
  • Complete other duties as assigned

Essential Functions

• Take orders accurately, process payments efficiently, and communicate clearly
• Work safely around hot cooking equipment and cleaning supplies
• Maintain a clean, safe Restaurant while following all food safety and company procedures
• Lead by example and uphold Raising Cane’s standards at all times
• Demonstrate a ‘can do’ approach and coach others to perform at their best

Qualifications

Required Qualifications:

• Must be 18 years of or older
• GCSEs or equivalent required
• 3+ years of Restaurant or retail management experience
• Must complete all required Raising Cane’s company training programs
• Able to work a variety of shifts including days, evenings, and weekends
• Detail-oriented, organized, and able to manage multiple priorities
• Self-driven, flexible, and energetic with strong analytical, written, and verbal communication skills
• Able to recognize and analyze problems, set goals, and create actionable plans
• Proficient in Microsoft Office (Excel, Word, Outlook) and quick to learn new systems

Additional Information

Career Privacy Notice: Please note that this role is not eligible for visa sponsorship at this time. You must hold valid Right to Work in the UK when applying.