Restaurant Server

Position Summary

Responsible for providing exemplary guest service by taking and delivering orders, clearing tables, and maintaining overall appearance of dining room.

Essential Functions

• Presents menus to guests and answers questions about menu items, making recommendations upon request.
• Informs guests of daily specials.
• Explains how various menu items are prepared, describing ingredients and cooking methods.
• Garnishes and decorates dishes in preparation for serving.
• Describes and recommends wines to guests.
• Serves wine selections to tables with appropriate glasses and pours the wines for guests.
• Serves food and beverage orders to guests and prepares or serves specialty dishes at tables as required.
• Collects payment from guests.
• Checks with guests to ensure that they are enjoying their meals and takes action to correct any problems.
• Removes dishes and glasses from tables and prepares them to be sent to the kitchen.
• Cleans tables and surrounding chairs and floors after guests have finished dining and resets the table with utensils and condiments.
• Stocks bus station and other areas with items and utensils.
• Fills salt, pepper, sugar, cream, condiments, and napkin containers.
• Escorts guests to their tables as needed.
• Maintains overall cleanliness and appearance of designated area of responsibility.
• Performs all opening, closing, cleaning, and stocking responsibilities.
• Assists other floor personnel on an as needed basis.
• Performs all duties in accordance with Chinook Winds Casino Resort guest service standards.
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services.
• Provides input or recommendations for improvements and changes in processes or services.
• All other duties as assigned.