Restaurant Supervisor/Assistant Manager
- No Split Shift, meals provided
- 5 days work week
- 2 mins walk / 80m from Havelock MRT Station
- Monthly and Annual incentives
- Support Restaurant Manager to oversee all front of the house restaurant operations
- Ensure reservations and walk-ins are seated to optimal capacity
- Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
- Maintain quality control for all food served
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
- Oversee hygiene standards
- Seek ways to cut waste and decrease operational costs
- Receive complaints and resolve problems
- Prepare and take photos and/or videos weekly for social media posting, including post Event photos/videos
- Design of marketing posters on a regular basis
- Ensure all staff follow the Service SOP, which covers Customer Service, Food Knowledge, Wine Knowledge, Build Customer Loyalty, Contribute to Sales Growth and Cigar Knowledge