Restaurant Supervisor

Join Our Team

At the JB Duke Hotel, exceptional hospitality starts with exceptional people. We are looking for a Restaurant Supervisor who enjoys being present on the floor, supporting a team, connecting with guests, and helping create memorable dining experiences.

This is an excellent opportunity for someone who thrives in a fast-paced hospitality environment and understands that great service comes from strong leadership, attention to detail, and a genuine commitment to both guests and fellow team members.

What You’ll Do

As Restaurant Supervisor, you will help lead the daily operation of our restaurant and bar while supporting a positive, professional, and service-focused environment.

Key responsibilities include:

• Provide hands-on leadership and visible floor supervision throughout restaurant and bar operations.

• Ensure guests receive warm, attentive, and efficient service while quickly addressing questions or service concerns.

• Support the Restaurant Manager and Food & Beverage leadership team with daily operational needs.

• Coach, train, and develop team members to consistently meet our service and performance standards.

• Help create an engaged and accountable team environment through clear communication, feedback, and recognition.

• Assist with scheduling and staffing to support business levels and operational needs.

• Ensure team members are knowledgeable about menu offerings, service standards, hotel procedures, and guest expectations.

• Support efforts to maximize revenue by identifying opportunities to enhance the guest experience and increase food and beverage sales.

• Assist with maintaining departmental procedures, service standards, and training materials.

• Promote a safe, clean, organized, and professional work environment.

• Support hotel sustainability, recycling, and workplace safety initiatives.

• Serve as a role model by consistently demonstrating professionalism, reliability, teamwork, and genuine hospitality.