Restaurant Supervisor

The Restaurant Supervisor is responsible for supervising restaurant staff, ensuring high-quality food and beverage service, maintaining customer satisfaction, and supporting the Restaurant Manager in achieving operational and financial goals.

Key Responsibilities

• Supervise the daily operations of the restaurant during assigned shifts.
• Ensure guests receive prompt, friendly, and professional service.
• Monitor food and beverage quality, presentation, and service standards.
• Train, coach, and motivate restaurant team members.
• Prepare staff schedules and manage shift assignments.
• Handle guest complaints and resolve issues promptly and professionally.
• Ensure compliance with health, safety, sanitation, and hygiene regulations.
• Monitor inventory levels and coordinate ordering of restaurant supplies.
• Assist with cash handling, billing, and daily sales reconciliation.
• Maintain cleanliness and organization of the restaurant and service areas.
• Coordinate with the kitchen and other hotel departments to ensure smooth operations.
• Support the Restaurant Manager in achieving sales targets and controlling labor and operating costs.
• Provides quality service to all restaurant guests. Provides efficient and friendly food and beverage service in the Fairview Restaurant, Bull Durham Bar, Room Service and Nineteen

NOTE: This hotel operates seven days a week, twenty four hours a day. I am aware that at times it will be necessary to move me from my accustomed shift if business demands. I also understand that business determines the amount of hours I work. Management retains the discretion to add or change the duties of this position at any time.