Floor Staff / Waiter / Waitress – Restaurant waiter/waitress

[Take me back](https://careers.ennismore.com) ## Floor Staff / Waiter / Waitress – Restaurant waiter/waitress (m/f/d) ### 25hours Hotel Piazza San Paolino | Piazza di S. Paolino, 1, 50123 Firenze FI, Italy #### Company description In the heart of the Santa Maria Novella district in Florence, the 25hours Hotel Piazza San Paolino is not simply a hotel: it is a journey into the world of Dante's imagination. Here the Divine Comedy comes to life in surprising and unconventional ways: paradise and hell, red and white, chase each other through spaces, details and atmospheres, taking you on a path full of contrasts, irony and wonder. But the real experience goes beyond design. 25hours is a world of its own, where every day has a different rhythm and where creativity, energy and authenticity are not slogans, but reality. It is the right place for those who want to challenge themselves, grow, express themselves and work without giving up their personality. We are a hotel, certainly. But also much more: a place where ideas circulate, people meet and something unexpected always happens. If you are looking for the usual routine, this may not be for you. If, instead, you want to join an environment that evolves, inspires and leaves its mark, then you may have found your place. The rest... come and discover it in person. #### Job description If you love hospitality, enjoy being in contact with people and are someone others can always rely on, you could be exactly who we are looking for. We are looking for someone who can move with care and rhythm between the kitchen and the dining room, bringing dishes at the right moment and helping to keep every table well kept and orderly. A key role, always in coordination with the chef de rang, where precision and team spirit truly make the difference. If you recognise yourself in this way of working, you may be exactly in the right place. #### Qualifications **DUTIES AND RESPONSIBILITIES** - make sure guests and visitors feel at ease right away - serve dishes with care and precision - Keep service smooth by anticipating what is needed before someone asks - Take care of the order and cleanliness of the table and the dining room - Work with the floor team to quickly fulfil guests' requests - Handle questions, requests and small unexpected issues calmly and resolve them in a friendly way - Support colleagues during busier periods and create a great team rhythm **KNOWLEDGE AND SKILLS** - Knowledge of the main dishes and beverages. - Ability to work independently and in a team. - Basic English knowledge - Knowledge of hygiene and health regulations (HACCP) - Aptitude for interacting with the public. - Manual dexterity and precision. - Excellent communication and public relations skills. - Ability to work quickly and accurately. - Customer focus and problem-solving orientation. - Previous experience as floor staff is an advantage. - Availability to work shifts, including flexible shifts, including Saturdays, Sundays and public holidays. **N.B.: We are unable to offer staff accommodation.** #### Additional information **People with something extra get something extra back.** You will have the opportunity to work in a dynamic, multinational company. We are not the usual hotel: we are innovation and we want to change the rules of the game, challenging every convention and helping to shape the future of hospitality. It will be an opportunity to learn and grow in your role, with real prospects for future development in a work environment that will make you feel at home, full of events and extraordinary colleagues - Discover all 25hours hotels and stay with us up to 10 nights a year as a team member! Great discounts not only for you but also for friends and family! - Get discounts at all hotels in the Ennismore group as well as in restaurants and bars - Take part regularly in the many 25hours trainings, both at the hotel where you work and at the other hotels **Come as you are: Who you are is exactly who we want you to be.** There is room for everyone here. We welcome people regardless of nationality, gender, age, sexual orientation, religion or culture. We offer a full-time fixed-term contract aimed at permanent employment, with classification at **level D1** of the CCNL Turismo and a base gross annual salary of **€ 21.500**. Working hours divided into **5 SINGLE shifts** per week of **8 hours**. ...but above all we offer all the training that will be necessary! **We are unable to offer staff accommodation.** 1. First name * This field is required. 2. Last name * This field is required. 3. Email * Your email address is required. 4. Phone * This field is required. 5. Resume *. We accept .pdf, .doc, and .docx formats. The file must be of type doc, pdf, docx and not exceed 2MB. * these questions are a must By clicking submit, I consent to the collection of my data in accordance to Ennismore's [privacy policy](https://ennismore.com/privacy-policy/). If you are a California employee and are interested in learning more about our California Employee Privacy Policy, [click here](https://ennismore.com/california-employee-privacy-policy/). * This field is required. Thank you for applying! Good luck! ### Interested in anything else? #### [Chef De Rang](https://careers.ennismore.com/job/ff82186c-4c40-42ad-8da5-35fdac7b2abc/) Florence #### [Chef de Partie](https://careers.ennismore.com/job/a9c3928d-e9cc-4a7c-813e-1ec555eb7e78/) Florence