Restaurants Manager
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Job Summary:
Bourbon & Bones Lounge - Square One Concepts, is seeking a highly skilled experienced and dedicated Restaurants Manager to deliver exceptional service and dining experiences to our guests to join the team. As the Restaurant Manager, you will be responsible for assisting the GM and oversee all aspects of the restaurant's operations, including customer service, staff management, financial performance, and maintaining the highest standards of quality and hospitality.
Supervisory Responsibilities:
- Hires and trains restaurant staff.
- Organizes and oversees the staff schedules.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with restaurant policy.
Duties/Responsibilities:
- Provide leadership and strategic direction to the restaurant team, ensuring the highest level of customer satisfaction and exceptional dining experiences.
- Oversee all operational activities, including front-of-house and back-of-house operations, to ensure smooth and efficient service.
- Implement and maintain service standards, policies, and procedures to deliver consistent and exceptional guest experiences.
- Recruit, hire, train, and develop a high-performing team, including servers, bartenders, hosts, and support staff.
- Create and maintain a positive and productive work environment, fostering teamwork and motivation among staff members and the management team.
- Monitor and control expenses, labor costs, and inventory to meet financial targets while maintaining quality standards.
- Collaborate with the Executive Chef and kitchen team to ensure seamless coordination between front-of-house and back-of-house operations.
- Build and maintain relationships with guests, ensuring their needs are met and addressing any concerns or feedback promptly.
- Stay informed about industry trends, competition, and market demands, and make strategic recommendations to enhance the restaurant's offerings and profitability.
- Uphold and enforce health, safety, and sanitation regulations to ensure a safe and clean environment for both guests and staff.
- Performs other related duties as assigned.