Restricted Patient Casework Manager

**Job Title** - Restricted Patient Casework Manager **Business Area/Directorate** - Forensic Mental Health Unit **Location** - St Andrews House **Working Arrangement** – Staff in roles compatible with hybrid working should aim to spend 40% of their contracted working time working in person at their contractual workplace. More information can be found within [Hybrid Working Policy](https://scotsconnect.sharepoint.com/sites/saltireredirect?siteId=mylifeandcareer&pageId=8c5a454f-11b6-4349-a97e-96ba6acf3f51&pageParams=working-in-person-hybrid-working) **Grade**- B1 **Advert type**-Temporary Promotion or level transfer **Duration**- 9-12 months expected duration. To discuss further please contact Dawn Terris ( [dawn.terris@gov.scot](mailto:dawn.terris@gov.scot)) or Stephanie Woods ( [stephanie.woods@gov.scot](mailto:stephanie.woods@gov.scot)) **Eligibility**- Expressions of interest are invited from eligible colleagues in bands A-C. **Sponsorship:**Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK. **Overview** Are you looking for a dynamic case management role and an opportunity to develop skills in diverse areas such as risk management, whilst contributing to the management of restricted patients in Scotland? An opportunity has arisen for a capable, committed individual to join the Restricted Patient Team as a Case Manager - a challenging, interesting, varied role in a supportive, friendly unit. We support Scottish Ministers in discharging their responsibilities in the oversight of restricted patients – mentally disordered offenders sent to hospital by the courts, or prisoners transferred to hospital. This post sits within a busy and committed team. The Team Leader is supported by two Senior Casework Development Leads and the team consists of four Senior Casework Managers, seven Casework Managers (including this post) and five hub members. Each Case Manager is responsible for managing a caseload of restricted patients. When considering this post, the nature of the work means that you will be required to consider sensitive, often graphic, background/offence details. Accessible support is available, but it is important to consider this when applying. **Responsibilities:** - Manage a caseload on behalf of Scottish Ministers with the overall objective of preventing risk of serious harm to the public, taking account of the rights of the patient and others; - Request reports, prepare productions, draft written representations in advance of Mental Health Tribunal hearings; - Review/action incoming reports/documentation received from clinical teams, thinking critically to identify key issues, escalating risks as appropriate; - Liaise with managers, Principal Medical Officer (Forensic Psychiatry) and SGLD on individual cases, ensuring the referral recipient has all key information and proposals for next steps; providing direction to the team’s Administrative Hub Support when their action is required; - Produce high quality, written submissions to the Minister making recommendations based on the accurate analysis of (often complex) multi-disciplinary team information and feedback; - Manage critical incidents, i.e. absconding, in line with current guidance/timescales; - Build effective relationships with internal/external stakeholders, including Police Scotland, MAPPA, clinical teams, Ministers and senior colleagues – the role includes attendance at meetings, case reviews, etc, in person throughout locations in Scotland or by video/telephone as required, challenging the positions adopted when necessary; - Assess/process cross border transfer requests for restricted and non-restricted patients; - Updating internal systems such as ERDM, Database and case filing/information systems and processes to ensure that accurate records are maintained, priorities are identified/ managed; - Contribute to the continued improvement of processes/procedures within the Restricted Patient Team; and - Provide out-of-hours cover as part of a rota. Currently, this involves being on-call evenings/weekends approximately one week in every 12 weeks, for which you can claim on-call allowance and overtime payments. (Training will be given and there are clear instructions on what to do in different situations, with telephone support available). **Success Profile** Success profiles are specific to each job and they include the mix of behaviours, experience and technical criteria (if applicable) that candidates will be assessed on. **Behaviours:** Communicating and influencing (Level 2) Working together (Level 2) Delivering at pace (Level 2) Making effective decisions (Level 2) **Working Pattern** This post is a full-time role, but we welcome applications from staff with different working patterns, proposed working patterns will be assessed against the business requirements for this post. Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role, including Flexi-leave. Scottish Government staff in hybrid-compatible roles should aim to work in-person 40% of the time, either in an office or other agreed work location. If you have specific questions about the role you are applying for, please contact us. **Further Information** Further information about this opportunity is available from Dawn Terris ( [dawn.terris@gov.scot](mailto:dawn.terris@gov.scot)) or Stephanie Woods ( [stephanie.woods@gov.scot](mailto:stephanie.woods@gov.scot)) **How to Apply** Please submit an Expression of Interest (maximum 500 words) outlining your suitability for the role, relevant skills and experience, and what you would bring to the team. Please align this to how you meet the behaviours, experience and technical skills listed in the Success Profile above. _Vacancies close at 23:59pm on Wednesday 16 September._ Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. Please see our[candidate guidance](https://www.gov.scot/publications/recruitment-candidate-guide/pages/use-of-ai-tools/) for more information on acceptable and unacceptable uses of AI in recruitment. If invited for further assessment, this will consist of an informal discussion. Discussions are scheduled for w/c TBC. **Temporary Promotion (If Applicable)** Please click the link to access further guidance and information on overview and eligibility [Temporary promotion](https://scotsconnect.sharepoint.com/sites/MyLifeandCareer/SitePages/temporary-promotion.aspx) **Recruitment Principles** As a government organisation, we adhere to the [Civil Service Commission Recruitment Principles](https://civilservicecommission.independent.gov.uk/document/02a-recruitment-principles-april-2018-final/?d102_cookies_enabled=all) and we investigate any complaints received in relation to recruitment cases. **About us** The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the [UK Civil Service](https://www.civil-service-careers.gov.uk/about-us/) observing the Civil Service Codeand working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about [what we offer](https://www.jobs.gov.scot/what-we-offer). As part of the UK Civil Service, we uphold the [Civil Service Nationality Rules](https://www.gov.scot/publications/recruitment-candidate-guide/pages/nationality-requirements/). **Security checks** Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions). You can find out more about BPSS on the [UK Government website](https://www.gov.uk/government/publications/government-baseline-personnel-security-standard), or read about the different levels of security checks in our[Candidate Guide](https://www.gov.scot/publications/recruitment-candidate-guide/pages/pre-employment-checks/). **Equality statement** We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. Find out more about our commitment to [diversity](https://www.jobs.gov.scot/an-inclusive-organisation) and how we offer and support [recruitment adjustments](https://www.jobs.gov.scot/requesting-adjustments-2) for anyone who needs them. **Further information** Find out more about our organisation, what we offer staff members and how to apply on our[Careers Website](https://www.jobs.gov.scot/). Read our[Candidate Guide](https://www.gov.scot/publications/recruitment-candidate-guide/pages/introduction/) for further information on our recruitment and application processes. **Apply before: 16/09/2026 (23:59). This role is open to internal candidates and common citizenship organisations only.**