Retail Assistant Store Manager

HIRING

📍 Location: Festival Mall, Festac; Ikeja City Mall, Ikeja; Circle Mall, Lekki; Novare Lekki Mall, Sangotedo, Lagos
Job Type: Full-time
Compensation: ₦210,000–₦220,000 monthly net

About the Role

BrandCo Nigeria Limited is seeking a Retail Assistant Store Manager to oversee daily store operations, drive sales, manage staff and inventory, and deliver excellent customer service across its retail locations.

Key Responsibilities

• Develop and implement sales strategies to achieve store targets.
• Analyse sales performance, monitor competitors and market trends, and implement promotions to increase revenue.
• Ensure customer satisfaction, handle complaints and escalations, and train staff in customer service.
• Recruit, train, mentor, schedule, and evaluate sales associates.
• Maintain adequate stock levels, coordinate deliveries, and implement inventory control measures to reduce stock losses.
• Maintain store cleanliness, organisation, and visual merchandising standards.
• Ensure compliance with company policies, safety regulations, and operational procedures.
• Oversee cash handling, POS operations, daily sales reconciliation, and store audits.
• Prepare sales, inventory, and customer reports and analyse key performance indicators to improve store performance.

Requirements

• Bachelor's degree or HND in Business Administration, Retail Management, or a related discipline is preferred.
• Minimum of 3 years of experience in retail management.
• Experience supervising teams, managing daily retail operations, driving sales, and delivering excellent customer service.
• Proficiency in retail management systems, including POS, inventory management, and CRM software.
• Strong leadership, people management, sales, customer service, analytical, and problem-solving skills.
• Good numeracy, literacy, communication, organisation, and decision-making skills.
• Ability to work in a fast-paced, target-driven environment and collaborate effectively with a team.
• Attention to detail and a good eye for style, product coordination, and visual presentation.
• Interest in sports and fashion is desirable.

Benefits

• Monthly performance incentive
• 13th-month pay
• Monthly call and data allowance
• Retail voucher benefit
• HMO, Group Life Insurance (GLI), and pension

How to Apply

📧 Apply via: https://brandco.cynegiehr.com/job/brandco/retail-assistant-store-manager