Retail Associate
Posted Updated
$300 Sign-On Bonus for New Hires! We're growing our LISTEN Retail team! Qualified new hires receive a sign-on bonus plus the opportunity to do work that directly supports our neighbors in need in the Upper Valley.
PURPOSE:
The Associate supports daily operations, ensuring excellent customer service, efficient merchandising, and smooth donation processing. This role plays a key part in advancing the organization’s mission by helping generate revenue through the sale of donated goods.
RESPONSIBILITIES:
Customer Service & Sales
- Provide a welcoming and positive shopping experience for customers.
- Assist customers with purchases, pricing inquiries, and store policies.
- Operate the cash register and process sales transactions accurately and in adherence to policy.
- Assist clients with vouchers by answering questions, processing vouchers tactfully and maintaining client confidentiality. Provide information regarding LISTEN services as needed.
Merchandising & Store Maintenance
- Sort, price, and display donated merchandise following store guidelines.
- Maintain clean and organized store displays and dressing rooms.
- Restock shelves and ensure inventory rotation based on shop needs
- Support the design merchandise displays for special sales.
Donation Processing & Inventory Management
- Accept and sort donations, ensuring they meet store quality standards.
- Handle merchandise pricing per established pricing guidelines
- Assist in maintaining an organized donation storage area.
Training and Volunteer Support
- Support team members wherever needed.
- Provide support and cooperation to volunteers in order to make the best use of their time and talents for LISTEN
Store Operations, Safety & Other Duties
- Follow store procedures regarding cash handling, inventory control, safety and security.
- Provide a clean, safe and accessible store site for customers and staff.
- Assist with store opening and closing tasks.
- Support special sales, promotions, and community engagement efforts.
- Participate in staff meetings and training.
Perform other duties as assigned to support the mission of LCS.