Retail Associate

Job Description:

• Receive stock, check, and distribute items to be displayed on the selling floor.

• Keep records of incoming and outgoing shipments.

• Pack stock for delivery, seal, and tag cartons.

• Ensure correct shipping information is attached and move completed orders to the shipping area.

• Keep shelves fully stocked, tidy, and accurately labelled.

• Return unwanted items to their correct shelf positions and arrange products on shelves.

• Stock and replace products to avoid any damages.

• Check expired items and place near expiry items for special promotions.

• Assist customers and cashiers in verifying prices.

• Operate scanners, cash registers, and other electronic devices (card terminals, etc.).

• Accept payments, ensure accuracy of prices and quantities, and provide a receipt to every customer.

• Process exchanges with main person authorization.

• Resolve complaints by customer

• Pack or wrap purchases to ensure safe carrying by customers.

• Follow all store procedures regarding payment type, vouchers, and promotional offers.

• Empty trash receptacles and maintain a clean workspace.

• Assist each other in ensuring smooth store operations.

• Complete job tasks given by a superior and follow workplace established guidelines and SOPs.

Job Requirements:

• 18 years old and above

• Experience in retail is an added advantage

• Energetic & creative

• Good in time management

• Excellent communication skills

• Willing to work in shifts, weekends & public holidays

Notes:

Please state your preferred store location in the website application form.