RETAIL BANKING STRATEGY EXECUTION & INSIGHTS MANAGER

JOB PURPOSE\:
Guide the end-to-end mobilization of retail strategic initiatives by designing execution frameworks that establish clear ownership model (RACI) and seamless dependency resolution across business units. To drive the development of business cases and coordinate the delivery lifecycle, including budget tracking and resource allocation, to ensure all strategic initiatives drive measurable operational excellence.

Job Description
Strategy Execution
1. Align strategy tactics, execution plans and initiatives across business units and drive strategy and initiatives execution discipline through a clear ownership model (RACI) & dependency resolution.
2. Manage the strategic initiatives portfolio ensuring the elimination of duplication initiatives with clear deliverables, timelines, and measurable outcomes.
3. Manage the delivery of the retail banking business units strategic projects/ initiatives that serve the retail banking development, guiding the development of robust business case and financials assessment.
4. Identify execution gaps, provide actionable insights and recommend corrective action plans, while collaborating with relevant parties to ensure effective resolution.
5. Assess the banking industry, macroeconomic and socio-political environment versus CIB’s internal resources and performance to report the impact and propose changes.
6. Provide internal and external consultations and market insights to retail banking business units’ heads to identify growth avenues or realize operational efficiencies.
Strategy Monitoring & Reporting
7. Monitor and evaluate the strategy vs. execution, and report changes to Retail Banking Strategy Execution & Insights Head, retail banking business units’ heads and the Chief Retail, Commercial Banking & Executive, Senior Management and the Board.to ensure alignment with the bank’s strategy.
8. Manage retail budgets, expenses, and resource allocation against approved plans, ensuring full financial visibility and variance management and develop budgets and targets into actionable execution plans with clear ownership of achievement.
9. Provide structured, forward-looking reporting to senior leadership, including risk mitigation and performance outlooks.
10. Oversee change management efforts to ensure the desired outcome on a group level is achieved
11. Capture the group’s strategic priorities into the retail banking scorecards, and periodically update HR to serve the performance management cycle.
12. Track financial and non-financial performance indicators and implementation of all corporate decisions taken by the Board of Directors, Chief Retail, Commercial Banking & Executive and/or the Management Committee to effectively control the monitoring process of key initiatives.
Fees Management
13. Optimize retail fee-based revenue streams, driving sustainable growth through strategic pricing, customer segmentation, and effective product positioning, to ensuring clear customer communication and strong internal alignment across business units.
14. Manage the retail fee income strategy and optimization, aligning pricing frameworks with customer value, market dynamics, and regulatory requirements, while driving consistent customer communication and cross-functional alignment.
Policies, Processes and Procedures
15. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day- to-day operations
16. Follow the day-to-day operations related to own jobs in the xxx department to ensure continuity of work
Compliance
17. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks