Retail Exec – V2 Creations
Job Description
As a Retail Executive at V2 Creations, you will be responsible for delivering an excellent customer experience while supporting the day-to-day operations and sales performance of the retail store.
Key Responsibilities
- Welcome and assist customers in a friendly, professional and approachable manner.
- Understand customers' needs and recommend suitable fashion products, designs and sizes.
- Drive retail sales through effective product recommendations, upselling and customer engagement.
- Provide customers with accurate information on products, pricing and ongoing promotions.
- Handle cashiering, payments and daily sales transactions.
- Maintain a high standard of store cleanliness, organisation and overall presentation.
- Assist with visual merchandising and ensure products are displayed attractively.
- Receive, organise, tag and replenish stocks.
- Assist with regular stock counts and basic inventory management.
- Ensure products are properly handled and kept in good condition.
- Support online and social media enquiries when required.
- Assist with packing and preparing customer or online orders.
- Build positive relationships with customers and encourage repeat business.
- Support promotional campaigns, festive sales and peak retail periods, especially Deepavali and other seasonal campaigns.
- Perform other retail and operational duties as assigned by management.
Requirements
- Customer-focused with a friendly and positive personality.
- Good communication and interpersonal skills.
- Interest in fashion and retail.
- Sales-driven and confident in engaging customers.
- Responsible, punctual and able to work independently.
- Able to work on weekends and public holidays when required.
- Prior retail or customer service experience is an advantage