Retail Floor Manager

Pay Range: $62,147- 77,062 annually

Job Description: Your Piece of the Puzzle

Are you a natural born coach? NFM’s Retail Floor Manager role is all about observing, coaching, and supporting our sales staff. Your main objective will be to ensure adequate staffing and backing the sales staff in proactive problem-solving, while providing constructive feedback for growth. Evenings and weekends are required for this position.

Job Duties: A Day in the Life

Manage: Ensure adequate staffing and monitor traffic of customers and attendance, breaks/meals of sales staff
Assist: Help sales staff in closing difficult sales and providing pricing
Train: Support the growth and development of your sales staff by scheduling training and leading by example
Observe: Check in with staff regularly and communicate what is expected of them. Provide continual feedback
Support: Hold staff accountable and share responsibility for reaching division measures
Report: Meet goals and control expenses and turnover

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

Bachelor’s Degree in Business or related field
1 year of supervisory or leadership experience (e.g. shadow trainer, volunteer organization leader)
3 years of sales experience (retail sales experience is preferred)
Experience as an NFM shadow trainer preferred. Product knowledge is preferred
PC experience with Microsoft Office proficiency is preferred
Excellent communication, customer service and interpersonal skills
Excellent negotiation skills
Decision making, problem solving, and time management skills
Professional appearance, positive attitude, sense of urgency, desire to grow, team player and caring
Ability to work night, weekend and/or early morning hours based on business needs
Pre-employment screening includes, but isn’t limited to, criminal background check