Retail Manager
Posted Updated
Retail Manager
About the Role
We are looking for an experienced Retail Manager to lead and accelerate the growth of a dynamic business operating 22 specialized health & wellness stores, supported by a rapidly expanding e-commerce platform.
This leadership role is responsible for driving operational excellence, sustainable sales growth, talent development, and best-in-class omnichannel customer experience. The ideal candidate combines strategic vision with strong commercial acumen, analytical rigor, and a proven track record leading high-performing multi-store retail operations.
What You Will Do
Develop and execute strategies to accelerate revenue growth, profitability, and operational efficiency.
Own and drive key business metrics.
Lead regional managers, store leadership teams, and commercial operations across the retail network.
Identify and execute expansion opportunities, productivity initiatives, and continuous improvement programs.
Ensure consistent execution of operational standards, visual merchandising, store layout excellence, and superior customer service.
Partner closely with Marketing, Supply Chain, Finance, Human Resources, and Digital teams to deliver business objectives.
Foster a high-performance culture focused on accountability, leadership, collaboration, and people development.
Who You Are
Bachelor’s degree in Business Administration, Industrial Engineering or a related discipline. MBA or postgraduate qualification preferred.
8+ years of successful leadership experience in multi-unit retail environments.
Proven experience leading multi-store retail operations.
Strong commercial and analytical mindset.
Results-oriented leader with exceptional people management skills.
Proven ability to drive performance across large-scale retail networks.
Strong financial acumen and expertise in commercial KPIs.
Experience leading omnichannel and digital commerce strategies.
Exceptional leadership skills with experience managing large, geographically distributed teams.
English proficiency | B2+ level.