Retail Manager

About the role

Reporting to the Managing Director, you'll lead the performance and development of our retail operation by:

  • Driving sales growth and profitability across all stores by supporting Store Managers and their teams to achieve and exceed sales, IPS and conversion targets.

  • Developing and implementing sales plans and initiatives that deliver growth and improve store performance

  • Reviewing sales results, identifying opportunities and working with Store Managers to take action that improves performance and profitability

  • Leading monthly Store Manager performance reviews and regular leadership meetings.

  • Working closely with Marketing and Visual Merchandising to ensure stores consistently reflect the Repertoire brand.

  • Creating and embedding a premium, personalised customer experience across all locations.

  • Recruiting, coaching and developing Store Managers.

  • Supporting retail training and leadership development initiatives.

  • Building an engaged, high-performing culture focused on customer service, sales results and operational excellence.

  • Travelling regularly to stores to coach, support and inspire teams.

About you

You'll be a proven retail leader who enjoys developing people as much as delivering results.

You'll bring:

  • Retail leadership experience across multiple stores, regions or brands.

  • A strong track record of delivering sales growth and improving business performance.

  • The ability to coach and develop leaders to achieve their potential.

  • Strong commercial acumen and confidence working with sales and operational data.

  • A hands-on, practical leadership style.

  • Excellent communication and relationship-building skills.

  • A passion for creating exceptional customer experiences.

  • The flexibility to travel regularly throughout New Zealand.

Why join?

Lead and support our Store Managers - Lead and support our Store Managers to grow sales, maximise profitability and deliver an exceptional customer experience across every Repertoire store.

Shape the customer experience - Create exceptional in-store experiences that inspire customer loyalty, build sales and strengthen the Repertoire brand.

Support Stores Nationwide - Work across our store network, travelling regularly to support teams, share best practice and ensure consistency across the brand.

Flexibility with connection - This is a 25-hour-per-week role based at our Mount Maunganui Head Office, with regular travel to stores around New Zealand on a 12-week rotating cycle.

What's on offer

  • Competitive salary package reflective of experience.

  • A part-time role (25 hours per week) offering flexibility and autonomy.

  • Direct access to the Managing Director and leadership team.

  • The opportunity to influence the performance and culture of a national retail network.

  • Join an established New Zealand fashion brand with a loyal customer base and exciting future.

If you're a people-focused retail leader who loves developing teams, driving performance and creating exceptional customer experiences, we'd love to hear from you.

Apply now or contact us for a confidential discussion.

See also

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