RETAIL MANAGER
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Description
POSITION SUMMARY:
The Retail Manager shall be responsible for assisting in the efficient and orderly management of the four (4) retail stores [Travel Marketplace/Eagle/Express/1680 Travel Co]. The incumbent shall oversee the cashier clerks and maintenance technicians while operating the retail stores in accordance with the Companies Policy’s, procedures and objectives.
JOB REQUIREMENTS:
- The Retail Manager will participate in interviewing, hiring, and motivating employees.
- Participate in training and developing subordinate employees according to Company policies and objectives.
- During the Director of Retail absence, ensure all shifts are properly staffed including emergencies and employee absences.
- Answer employees’ questions pertaining to operational procedures for store.
- Discuss, investigate and attempt to resolve any customer complaints with the intention of providing customer service.
- Assist in evaluating employee performance and recommend wage reviews in accordance with the Company wage and salary practices.
- Ensure employees understand established safety rules and carry out their duties in a safe and efficient manner.