Retail Operations Associate
Summary
Manages in-store retail operations for a Korean brand retailer, handling POS updates, stock management, staff training, and store events in Singapore.
1. Company Overview
ECHOMARKETING SG PTE.LTD. operates both offline and online channels under Daily&Co. We introduce popular Korean brands to the Singapore market, including the mattress brand Mongze, the massager brand Klug, Korea's No.1 athleisure brand andar, and the vegan brand Titad. Additionally, we plan to continue bringing outstanding products loved in Korea to the Singapore market and, ultimately, expand into the Southeast Asian market.
Location: Marina Square
Work Schedule: 5 days/week, 9:00 AM – 6:00 PM
2. Responsibilities
- POS Setting
- Regularly update the POS system to reflect new promotions, discounts, or product listings.
- Reconcile daily sales reports with the POS system
- Stock Management
- Ensure timely restocking of promotional items
- Staff Training
- Train staff to deeply understand the brand and products, enabling them to engage with customers naturally and effectively.
- Daily Briefings
- Share important updates about promotions, new arrivals, or operational changes with the team at the start of the shift.
- Store Events
- Develop and execute in-store promotions, discounts, or events that align with seasonal themes or special occasions, driving foot traffic and boosting sales.
- Design and execute store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.
3. Requirements
- Relevant experience in managing e-commerce platforms(Shopify) is preferred.
- Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.
- Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.
- Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.
- Proficiency in Microsoft Office and e-commerce platforms (e.g., Shopify, point-of-sale systems) is preferred.
4. Benefits & Perks
- Employee discount for all products
- Support personal development programs