Retail Operations Coordinator

Position Summary

The Retail Operations Coordinator supports the day-to-day operational compliance of retail store locations. This role works closely with store teams to ensure operational standards are followed, inventory processes are completed accurately, and audit and maintenance requirements are met. The ideal candidate is detail-oriented, organized, and comfortable communicating with multiple store locations.

Key Responsibilities

• Support daily operational compliance across assigned retail stores
• Communicate with store team members regarding:
  • Receiving and processing inventory shipments
  • Trade-in processing procedures
  • Inventory counts and reconciliation
• Assist stores in preparing for and passing comparable audits
• Track and follow up on audit findings and operational issues
• Support maintenance requests by coordinating with internal teams and vendors
• Provide operational guidance and support to store teams
• Conduct store visits as needed for support, training, and issue resolution
• Escalate recurring or unresolved operational issues to leadership
• Maintain accurate records, reports, and documentation related to store operations