Retail Operations Executive / Supervisor 零售營運專員/主任

Retail operation support:
1. Coordinate communication and business activities with APAC and Global Headquarters.
2. Prepare and analyze various business reports including sales performance, store traffic, productivity, market trends, and competitor activities.
3. Support execution of action plans and projects initiated by Retail, Marketing, and Merchandising teams.
4. Process payment requests and ensure compliance with internal approval procedures.
5. Maintain product information, barcode setup, Chinese product descriptions, and product profiles for new launches.
6. Maintain purchasing and inventory systems to ensure accurate master data and transactions.
7. Assist with weekly replenishment planning and stock allocation for retail stores and Gelato Lab.
8. Work closely with Warehouse, Logistics, Finance, and Retail teams to support daily operations.
9. Support store opening, renovation, relocation, and seasonal campaign projects.
10. Perform ad hoc projects and assignments assigned by management.
11. Seasonal sell-thru report

Merchandising & Inventory Management Support:
1. Maintain and update Product Master Files and related system information.
2. Maintain and update Order Master Files, gifting price list file and purchase order records.
3. Create seasonal assortment file and store allocation quota based on budget and sales targets.
4. Coordinate stock reservations for firm orders, promotions, events, and new store openings.
5. Ownership of product quality claims for new arrival. Consolidate on a quarterly basis, work with internal stakeholders and proceed with approval for write-off.
6. Coordinate local sourcing of ingredients, packaging materials, POS supplies, and store consumables.
7. Track purchase orders, shipment schedules, customs clearance, and delivery status.
8. Conduct inventory analysis and support stock optimization initiatives.
9. Support product launch preparation and inventory allocation planning.
10. Source package material locally and initiate replenishment based on stock coverage

Visual Merchandising & Marketing Coordination:
1. Coordinate Visual Merchandising (VM) materials and marketing assets from Head Office to vendors and retail stores, ensuring timely deployment and consistent brand presentation across all locations.
2. Manage end-to-end vendor coordination, including quotation, production, delivery, and installation of POSM, VM materials, and promotional assets.

**將依照實際面是狀況決定職稱**