RETAIL OPERATIONS MANAGER
- Over-all in charge in overseeing the operations across all our retail stores.
- Responsible for the overall performance and sales of the our stores and ensures that sales targets are met.
- Responsible for the financial performance of the stores in accordance with budget guidelines.
- Plan, organize and allocate the team for the setup and execution of functions and events.
- Ensure regular briefing are planned and executed to enforce good communication within the team.
- Set and maintain service standards across our retail stores
- Recruit, hire , train and supervise staff across our stores including coordination work and staff schedules
- Nurture friendly relationship with customers to increase loyalty at our stores