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Watches of Switzerland Group

Retail Operations Manager

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Job Purpose

At The Watches of Switzerland Group, the Retail Operations Manager plays a critical role in setting up our retail teams for success. This position reports to and will assist the Director of Retail Operations to continuously improve operations within our showrooms to enhance the client experience and deliver a distinct competitive advantage in the industry. To achieve this goal, this position will help develop and implement relevant standards, tools, training, and communications. In addition to process and procedures work, the Retail Operations Manager will participate in various system improvement initiatives and/or implementations.
The successful candidate will be a motivated performer with a background in operations who has a passion to increase efficiencies, eliminate waste and standardize processes across the WOS Group USA...
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